Privacy Policy

Who we are

Two Squared is a studio based in Melbourne, Victoria, Australia, providing websites, applications, automation, and AI agent services.

• Business: Two Squared
• Contact: [email protected]

What we collect

We only collect information we need to respond to you and provide our services. This may include:

• Contact details you give us - your name, email address, and whatever you tell us about your project when you send a brief.
• Enquiry details - the contents of our brief form, and anything you tell us by email or message.
• Technical and usage data - when you visit our website we may collect your IP address, device and browser type, pages viewed, and how you arrived, through cookies and similar technologies (see Cookies and tracking below).
• Bot-verification data - our brief form uses Cloudflare Turnstile to tell humans from bots. Turnstile assesses signals from your browser and device to do this - see Cookies and tracking.

We do not knowingly collect sensitive information (such as health, race, or religious information) and ask that you do not send it to us.

How we use it

We use your information to:

• respond to your enquiry and prepare the information or proposal you asked for;
• contact you by email about your enquiry and our services;
• provide, manage, and improve our services and website;
• measure and improve our advertising, including through Google Ads; and
• meet our legal and record-keeping obligations.

We only use your information for the purpose you gave it to us, a directly related purpose you'd reasonably expect, or where you've consented.

Cookies and tracking

Our website uses the following third-party tools:

• Google Tag Manager and Google Analytics - to understand how visitors use the site.
• Google Ads conversion tracking - to measure the effectiveness of our advertising.
• Cloudflare Turnstile - to protect our brief form from automated spam, without an intrusive CAPTCHA.

These tools may set cookies and collect technical data such as your IP address and browsing behaviour. You can control cookies through your browser settings, and manage Google ad personalisation through your Google Ad Settings.

Who we share it with

We do not sell your personal information. We may share it with the service providers who help us run our business:

• SMTP2GO, who deliver the emails our brief form sends us;
• Google, for analytics and advertising measurement (Tag Manager, Analytics, Ads);
• Cloudflare, for bot protection on our forms;
• DigitalOcean, who host our website; and
• others where required or permitted by law, for example to comply with a legal obligation or to protect our rights.

Each of these providers is only permitted to use your information to provide services to us.

Overseas disclosure

Our website is hosted in Australia (Sydney). Some of our providers, including Google and Cloudflare, are global companies that may store or process data on servers outside Australia, including in the United States. Where this happens, we take reasonable steps to ensure your information is handled consistently with the APPs.

How we store and protect it

We take reasonable steps to protect your information from misuse, loss, and unauthorised access, including access controls and reputable service providers. We keep your information only as long as we need it for the purposes above or as required by law, and then take reasonable steps to delete or de-identify it.

Your rights

You can ask us to:

• access the personal information we hold about you;
• correct it if it's inaccurate, out of date, or incomplete; and
• delete it, where we're not required to keep it for legal or record-keeping reasons.

To make a request, contact us at [email protected]. We'll respond within a reasonable time and may need to verify your identity first.

Complaints

If you have a concern about how we've handled your information, please contact us first at [email protected] so we can try to resolve it. If you're not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the "last updated" date shown above.